[Resolved]  MakeMyTrip India — I am not getting my hotel refund and being harrased by my agent

Address: Kolkata, West Bengal, 033

Website: www.makemytrip.com

Sir, i booked tickets for a conference in brussels from calcutta to brussels from 1st april to 7th april .Due to the blast in airport of brussels and as the airport was closed we couldnt reach there the agent returned the flight fare but he is not refunding the hotel fees i have paid him. Its very natural if the airport is closed we cannot reach the hotel neither can we reach our conference so why will i be harred every day by that agent telling me that he mailed the hotel and the hotel didnt reply neither the hotel is repling in his call. Its very simply a cheating. For this if i dont find a solution by mail or by call i ll have to move my way to consumers forum because i dont see any other option. I cant afford to loose 30k for just a fraud reason. Please help me
This was my first booking through make my trip please make it helpful so i can come back again trusting.