[Resolved]  MakeMyTrip India — I haven't received my refund till the date

Address: 411017
Website: www.streetmovements.com

Whom so ever concern,

I have cancelled my booked mytrip on 19th of Feb but the seats were havent booked from ur side i got a reply from ur side tht the tickets hav not been booked but will refurnd ur money in 2 days and its almost 6 days ago so kindly refund my sum of 3, 654 rs all pics are mentioned below

Is this the way to treat your customers if it is then I won't recommend any one to use it again.
Kindly do the refund it
MY BOOKING was NU[protected]

my name - suraj kushwaha
age - 25
city - pune
contact no -[protected] - [protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
 
2 Comments

Comments

Dear suraj vasudev kushwaha

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.


Assuring you best of our services.

Team-MakeMyTrip Care
Dear Mr. Kushwaha,

Greetings from MakeMyTrip!!!

In reference to your complaint, we have validated your case at our end and found that on 20-Feb-16 n amount of Inr 3920/- was debited from your account but the booking did not get confirmed. Please be advised that we have initiated the refund of Inr 3654/- today with refund reference number# [protected] the same should reflect in your account within 2-3 working days depending upon your bank processing cycle. And balance refund of Inr 270/- will be initiated by tomorrow.

Assuring you best of our services.

Team-MakeMyTrip Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8092
    Pending
    0
    Resolved
    3071
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information