[Resolved] MakeMyTrip India — jet air ways cancelled flight and inconsideration shown by make my trip staff

Vishalchadda

Apr 23, 2019

Address: House number 711 sector 7, 24 cross , 7 main HSR layout, 560102

There are 2 passengers flying from blr to edmonton on return trip. However klm flight operated by jet airways has has got cancelled for the sector of amsterdam to blr. One seat for pnr - pttkyi has been rerouted via yyz-cdg-blr however the second pnr has still not been confirmed - px3lj9. They are mother and daughter flying together and it has taken forever for the team to come back with solution.

It is quite frustrating for us to keep waiting for the staff to revert and it is almost a week with no resolution.
Please help!! Else i insist on going to social media to inform of the poor service make my strip has provided to us.

Thank you
Col vishal chadda
Indian army

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Jun 4, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

MakeMyTrip India Customer Care's response Dear Vishal,

Regret the inconvenience
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further.
Regards,
Team- MakeMyTrip Care

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Comments

supervisor

Apr 24, 2019

To the author Col Vishal Chadda

Nobody is able to see
- PNR PTTKYI (YYZ-CDG-BLR_
- PNR PX3LJ9
at this site.

It is unclear, what do you want from such text.

Nobody has a duty to respond to an indefinite or anonymous complaint.

You can introduce with the basics of the complaining related to the civil aviations here:

https://www.consumercomplaints.in/jet-airways-cancelled-flight-without-a-notice-...⇄

sr manager for ICAO / IATA irregulations matters (Asia and Europe)
Aryan engineers Ltd,
UK Company Number 10997305
for request with documents, use electronic address
aryan @ vivaldi.net
[remove spaces in address field]

ajayyadav786

from Delhi, Delhi

Apr 24, 2019

I want to delete my Makemytrip.com account.

My name is Ajay Yadav
Mobile Number is +91 [protected]
Email id : [protected]@gmail.com

I will create a new account.