[Resolved] MakeMyTrip India — money has deducted without confirming the flight ticket

Mamul

Apr 12, 2019

Address: TechMahindra, electronic city phase 2, bangalore, 560100

Hi,

Yesterday 11th april 2019 i booked the spicejet flight ticket from my makemytrip account but without getting confirmed ticket booked, money of rs. 5, 520 has been deducted from my account.

Can you please look into this issue and please return my money back so that i can re-book my ticket once again.

Makemytrip account id - amarendra. [protected]@gmail.com
Booking ticket from bengaluru to delhi
Using netbanking through kotak mahindra bank account. The reference no. [protected] for bank transaction.
Mobile no. [protected]

Please kindly reply and please help me on this issue how to recover my money.

Thanks and regards,
Amarendra moharana

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May 25, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Apr 12, 2019

Updated by Mamul HI,
I got a call from one person named Ajay saxena ([protected]) saying he is from Makemytrip and will refund my ticket fare 5, 520. He asked me to download phonepe and create upi and VPA num for kotak mahindra bank. I did it and gave my upi num to him. He called my and asked me to follow some instructions. now instead of creditting my money he has deducted 20, 520 from my account.

when I called him no response from him. If he is reading this msg immideatly call me otherwise now I am going to police station.

Please help on this. Makemytrip team please kindly help me on this.

Thanks,
Amarendra

Apr 12, 2019

Updated by Mamul The above complaint that I gave regarding makemytrip. That person told me his name is Ajay sexna but while doing trasaction his name was coming NAVEEN KUMAR.

Naveen immediately transfer my money back otherwise police will catch you very shortly.

You are a fraud person and your mobile is now switched off.

Apr 14, 2019

Updated by Mamul NAVEEN has did fraud from UPI ID - [protected]@ybl .

Please take action against him. he is a fraud person and his mobile no. +91 [protected] is coming switched off from 12 April 2019. After he did fraud transaction switched off the mobile.

Apr 16, 2019

Updated by Mamul I don't know who is updating fraud person mobile no to protected, can you mark my mail id also as protected as i don't want to share my details in this post as it is not a secure site.
Because from here fraud person Naveen (mob.[protected]) has taken my mobile no and called and did fraud with me. so please mark this person as fraud person and please block him from this site so that others can be saved from fraud activities.

Verified Support

Apr 22, 2019

MakeMyTrip India Customer Care's response Dear Mamul,

Regret the inconvenience!

In reference to your complained, we request you to please register the fraud with your local cyber crime office.

We are there to support you if investigation reach us

Regards,
Team- MakeMyTrip Care

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Comments

supervisor

Apr 13, 2019

To the author Ms Amarendra Moharana,
holding emaill address < amarendra.moharana(at)gmail.com >

1 It is unclear, where is the e-ticket from your complaint

2. Your complaint is unclear and has lack of evidences, such as extracts from the bank account or of the merchant, related to ecah transaction.

If you have the reference of the Kotak Mahindra bank account and,
if you know your rights and
you have the contract related to your account maintenace,
you can request the refund from them.

sr manager for ICAO / IATA irregulations matters (Asia and Europe)
Aryan engineers Ltd., UK
email < aryan(at)vivaldi.net >

supervisor

Apr 15, 2019

4. Time limit for the legal action before the authority: 30 days,
following the last flight of the ticket.

Regards,

sr manager for ICAO / IATA irregulations matters (Asia and Europe)
Aryan engineers Ltd
email for request with documents to
substitute {at}=@ in email field