Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
39%
Complaints
8114
Pending
0
Resolved
3071
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
1. To send 20 messages on the same subject to the same email address within shor perior of time can be considered an accountbale act or an offence (spam) in most of the countires.
Kindly avoid to send more than 1 complaint on the same subject (refund) to the same addresse in future within 7 days!
2. Nobody, exept the passenger and staff of makemytrip.com site,
can see the Air Italy reservations,
which you and the operator of makemytrip.com site mentioned as numbers starting with IN.
3. So, in order to conclude, who is right and who is wrong, untill the poceesing of the case further, kindly attach in visable form for the public:-
3.1.
- primary full reservations for Air italy or
- each e-ticket (invoice),
which had been issued following your reservation by makemytrip to your email address.
3.2. Very first notification of the cancellation or explanation with date and source of such notification .
3.3. Your very first complaint, which had to state
- date (server or email program),
- your name, address, email,
- name, address (IDs) of the responder,
- your exact request,
if you want to process with the claim at this site.
4. The attached replies of the makemytrip travel agent do not look fair nor the professional.
The duty of the travel agent to pocess with the refund or with the compensation within 7 days following the correct notification of the cancellation or of the complaint of the passenger (of the payer).
Failure to do so in time is a reason to initiate a case before the departmnt genral of civil aviation (DGCA) of ministry of civil aviation in your state of India or before the district court in your state.
The legal assistance can cost from ~12000 rupees, pluss government fees of 2000 or 4000 rupees) before the distrci court.
The procedure before DGCA is free, upon you chose the legal professional for presentation.
Regards.
sr manager for ICAO / IATA irregulations matters,
Aryan engineers Ltd
email < aryan (at) vivaldi.net >
No qualifications, useless waste of time.