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Makemytrip.com — makemtrip is the worst company
IN1504B0S020390 Dear Thanga,
Greetings from MakeMyTrip!!
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
We request you to brie[censored]s more about the issue, so that we can connect you for the same.
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
Greetings from MakeMyTrip!!
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
We request you to brie[censored]s more about the issue, so that we can connect you for the same.
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
Dear Kintoo Dhawan
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned department and found that on 14-May-16 an amount of Inr 9440/- was charged against a failed transaction but the booking did not get confirmed. Refund of Inr 100/- was processed on the same day in customer's Payback account but due to an automation error refund of balance amount of Inr 9440/- did not get processed. As checked the balance refund has also been processed on 30-May-16 in customer's bank account. The same should now be reflecting in your account. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned department and found that on 14-May-16 an amount of Inr 9440/- was charged against a failed transaction but the booking did not get confirmed. Refund of Inr 100/- was processed on the same day in customer's Payback account but due to an automation error refund of balance amount of Inr 9440/- did not get processed. As checked the balance refund has also been processed on 30-May-16 in customer's bank account. The same should now be reflecting in your account. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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39%
Complaints
8092
Pending
0
Resolved
3071
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
Makemytrip.com — No response from the company
Hello, i asked for a small detail to MakeMytrip team and there has been no reponse from them. Its been a month that a query could not be resolved. Reference ID:[[protected]]