MakeMyTrip India — Non payment of cancelled flight

Address: Mumbai City, Maharashtra, 400072
Website: www.makemytrip.com

I cancelled mine and my wife kanika maloo ticket on 25th june at 1:25 am & 1:35 am for the flight delhi to leh at 6:40 am. i have the cancellation request confirmation mail from make my trip too for the same. i should be eligible for the remaining amount after deduction of cancellation charges of 2225.
But i got only taxes because of no show as per airline go air. that's mean make my trip does not inform go air regarding the cancellation.

Go air have confirmed me that they did not get any cancellation request from make my trip. this is the technical issue at make my trip side because of which i did not get the remaining amount after cancellation charges. i know i made the cancellation request with reason airline delayed which is true for the connecting 1st flight of indigo after which i wont be able to catch the 2nd flight goair. but by mentioning that reason does not mean that my airline ticket of goair wont be get cancelled.

Now make my trip should refund me back the eligible amount what i deserve.

Nikhil maheshwari
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MakeMyTrip India customer support has been notified about the posted complaint.
 
2 Comments

Comments

Dear nikhilbits321

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
Nikhil Maheshwari - NF[protected] [protected]@GMAIL.COM

Kanika Maloo - NF[protected] KANIKA.[protected]@GMAIL.COM

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