[Resolved]  MakeMyTrip India — Refund has not been given after 2 months

Website: www.makemytrip.com

I registered a hotel in Shirdi for date 26th dec to 27th dec 2015 in hotel sai seema on 24 dec( Booking ID: NH[protected].

I also got a confirmation from makemytrip. Aftre a day I called hotel to verify confirmation and address and they reverted me back with rejection of reservation.

Hence I panicked and called MakeMyTrip and explain the situation(Raised ticket :[protected] MMT assured me to and whole day tried to reserve a room for me as it was a issue from makemytrip. They have not confirmed from hotel.

Then after I called MakeMyTrip few times and they told me to reserve room on my own and send payment receipt to you and MTM will bare the cost for me as it was genuine misguide from makemytrip to customer. I completely lost my faith for makemytrip for a time.

Hence I have attached receipt of hotel room booking. Please revert me asap.

Now MMT is not giving refund. Just tossing me from one department to another. It became haptic to explain complete situation to every customer executive and all I hear is we are working on it.. or we have transferred your complain to appropriate department.

Thank you
Rudresh Trivedi