MakeMyTrip India — Refund not processed - Huge Delay

Website: www.makemytrip.com

Makemytrip hasn't processed refund from almost 1.5 months even after airlines has provided refund. I have been following with Makemytrip every alternative day and timelines provided by them was never honored. I should have made atleast 20 -25 calls everytime improper response. Certain times it has become so bad that customer support executives act as goons on call.

Please help me to get my refund back as it is pending from months now.

Airline processed refund: 24/9/2020
Makemytrip ID: NN[protected]
PNR: JAKCAB

Need urgent help.