[Resolved]  MakeMyTrip India — Refund of my ID NF[protected]

Address: Gurgaon, Haryana, 122016
Website: www.makemytrip.com

I booked a ticket from Bangalore to Delhi by Indigo which depart on 12 noon. But this flight is reschedule so I cancel this ticket. Indigo also confirmed that 100 % refund will be allowed in this case and they confirm that full amount is given to makemytrip.

I used promo code and get Rs 1200/- credit in my account.

But I got refund after deducting 1200/- which shell be used for my next booking.

If Indigo is refunding 100 % to you, why you are making any deduction.

Also I booked another ticket
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
 
1 Comment

Comments

Dear Sudhir.todwal

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.


Assuring you best of our services.

Team-MakeMyTrip Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8092
    Pending
    0
    Resolved
    3071
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information