[Resolved]  MakeMyTrip India — regarding ticket

Address: ATTA, 201301

Hi my name is kailash and i have booked a ticket on behalf of kevla nand from sale team of makemytrip.com on 10th apr-19 but executive made some mistake and regarding the same i have checked with backend team. They update me from we will checked with airlines and get back with you asap.
Today morning i have made a call though my no [protected] to team and supervisor mr. Sriraj is there and he told me i will give you revert within 2 hours but right now 9.30 pm is already passed and i have made a call to team from 1.30 hours i am on hold nobody interest on resolve the problem. I have received the tat from turkish airline by tomorrow 1.55 pm.
Please let me know we will be take care regarding the same and when??? Why they are not resolving the problem.
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Jun 2, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2019
MakeMyTrip India Customer Care's response
Dear Kailash,

Regret the inconvenience !

We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience.

Please share the booking ID so that we can assist you further.

Regards,
Team- MakeMyTrip Care
 
1 Comment

Comments

To the author Mr Kailash,
ATTA, Gautambudh Nagar, India

1. You have not presented the ticket in full and have not stated the falt of the agent at this site.

2. All compalints have to be presented in written to the ticket issuer or to the air carrier.

If the complaint is not resolved by te agent according to your needs within 10 days or till the registartion is commnced,
you are entiteled on the refeund or on the compensation, depending upon all documents.

Phone number exists for the receipt of money, not for a refund.

3. If you know the basic rules, you can apply for the refund or fot the compensation by yourself.
if you do not know ther ules, you can hire the professional for charge, depending upon the primary relevant e-ticket / invoiucs/ reply,
which you have hiden from others at this site.

sr manager for ICAO / IATA irregulation matters
Aryan engineers ltd.
for requests along with documents to emai:
aryan @ vivaldi.net

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