Address: New Delhi, Delhi, 110078 |
Hi Team,
After cancelling my ticket and I am suppose to get 46973 RS but only 40534 rs is credited to my card. Same communication done on mail refund mail and customer care.
Where is rest of amount.
Booking amount charged was :Rs 55197
Can charge: 8184 as confirmed on mail and cc agent
Booking ID :NN[protected]
Ticket details
Flight Details Base Fare Service Fees and Surcharges Amount
EK 515 - Delhi ( DEL ) to Dubai ( DXB )
Travel Date - Sat, 15 October 16, 21:50 hrs
Pallavi Jha Rs. 23, 250 Rs. 31, 368 Rs. 54, 618
(Cancellation charges) - Rs. 8, 194
EK 157 - Dubai ( DXB ) to Stockholm ( ARN )
Travel Date - Sun, 16 October 16, 08:15 hrs
Pallavi Jha Rs. 23, 250 Rs. 31, 368 Rs. 54, 618
(Cancellation charges) - Rs. 8, 194
EK 158 - Stockholm ( ARN ) to Dubai ( DXB )
Travel Date - Thu, 12 January 17, 13:35 hrs
Pallavi Jha Rs. 23, 250 Rs. 31, 368 Rs. 54, 618
(Cancellation charges) - Rs. 8, 194
EK 510 - Dubai ( DXB ) to Delhi ( DEL )
Travel Date - Fri, 13 January 17, 04:30 hrs
Pallavi Jha Rs. 23, 250 Rs. 31, 368 Rs. 54, 618
(Cancellation charges) - Rs. 8, 194
EK 158 - Stockholm ( ARN ) to Dubai ( DXB )
Travel Date - Thu, 12 January 17, 13:25 hrs
Pallavi Jha Rs. 23, 250 Rs. 31, 368 Rs. 54, 618
(Cancellation charges) - Rs. 8, 194
Total Cancellation Amount - Rs. 8, 194
Approximate Refund Amount Rs. 46, 973
Regards
Shankar
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Greetings from MakeMyTrip!!
We are sorry to read about the issue, In reference to your complaint regarding refund amount.
As we have checked and found that the refund of INR 40, 524/- has been processed on 23rd Jul16 with RRN number#
[protected] and refund of INR 4, 734/- has been processed on 02Aug16 with RRN number#
[protected].
Hence we request you to check with your bank for the same and do let us know once the refund received by you.
Assuring Best Services.
Regards
Team-MakeMyTripCare