[Resolved] MakeMyTrip India — trip

Lahari111

from Delhi, Delhi

Apr 22, 2019

Address: na, bhagya nagar colony

Hi,

I made a booking for a trip which is planned on[protected].
Which was costing rs.56000. Where as they called and said jet flights cancelled need to make extra payment and we were okay and made the same. Then we made extra rs.13600. Again they called and said after a week that this flight also cancelled. Need additional amount to be paid we said.. Sorry we cannot make.. Try for alternative then they said no alternative. Then we asked for a refund of amount we will make arrangement for travel and go a head.. We were okay that price increasing still we wanted the refund to book a train.. Now they said they will do refund of amount to out bajaj finace card which we asked on credit card for which they say nooo. And we said no this much inconvenience is not acceptable. We cannot enjoy a holiday with this much of price losses and we request full refund..

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Jun 8, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

MakeMyTrip India Customer Care's response Dear Lahari,

Regret the inconvenience
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further.

Regards,
Team- MakeMyTrip Care

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Comments

supervisor

Apr 23, 2019

To the anonimous author

Nobody must examine and nobody has aduty to reply to
such complaint on merits, because nobody sees any relevant document:
PNR, booking in fill or ticket in full
invoice, receipt in full,
extract of the bank statement

in higlly visble format.

There ate time limits for the submission of such type of the claims.

The author can introduce with the basics for such claim at the link:

https://www.consumercomplaints.in/make-my-trip-refusal-to-refund-money-and-cheat...⇄