[Resolved] MakeMyTrip India — unable to get invoice even after continuous requests and follow-ups-wrong commitments

manoj.gathe

from Mandapeta, Andhra Pradesh

Nov 29, 2018

Website: www.makemytrip.com

Hi Team,

I have requested makemytrip invoice dept to issue me my invoice of Rs. 12031 for flight from Delhi to Hyderabad dated 23rd Nov 2018.
I made this request on 22nd Nov 2018 and it was supposed to get accomplished latest by 24th Nov 2018. However, it has not happened.

Further, even after continuous requests on customer care and follow-ups, I did not receive the invoice yet.
Wrong commitment has given many times about the timelines for me to wait.
Even after the completion of timeline, I am unable to see my invoice on my email id.

I request authority to look into this matter urgently and kindly resolve the issue at the earliest.

Looking forward to hear from your end.

Best Regards,
Manoj

Was this information helpful?

No (0)

Yes (0)

Jan 4, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2018

MakeMyTrip India Customer Care's response Hi manoj.gathe,

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint please provide us with the following details: -

• E-mail id/Mobile Number registered with us.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care

Related MakeMyTrip India reviews

View all 8111 MakeMyTrip India Reviews

Comments

supervisor

Dec 2, 2018

Dear Manoj,
the correctly issued air ticket of IATA agency must have all particulars of the internationally recognised invoice / receipt .
Your do not need and it is useless to request invoice more than 1-2 times from the same service provider.

The claim along with the circumstances of the refusal of the service can be submitted to one of the offices:-
- income tax departemnt of the finance ministry, India
- local police in your city for FIR, if there are signs of fraud
- directly to the nearest court.
Add written with evidences (ticket, refusal to issue the invoice).

Regards,
Sr manager for ICAO/IATA irregulations matters
Aryan enginners ltd
email for request with documents: aryan{at}vivaldi.net
where {at}=@

User 8638210149

from Samastipur, Bihar

Dec 3, 2018

Online customer service number
O842O379833//O82279785O5
MakeMyTrip online booking and money refund any problem contact this number official website email ID head office Mumbai money not refund please contact transaction failure and any problem solved

User 8638210149's reply, Nov 25, 2018