[Resolved]  MakeMyTrip — Post booking confirmation issue

Address: 560100
Website: MakeMyTrip

My booking with id:NU[protected] was successful.The payment for the same has been received by the brand 1050 INR/ticket. The booking was made for 2 tickets. After the payment the booking was shown confirmed but when i checked my ticket details it was without pnr and bus operator details.The price of the ticket on my next login was raised from 1050 to 3150/ticket by the brand leading to cancellation of my trip.
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Aug 5, 2021
Complaint marked as Resolved 
 
2 Comments

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Dear saurabharadwaj

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.


Assuring you best of our services.

Team-MakeMyTrip Care
Dear saurabharadwaj
Greetings from MakeMyTrip!!!

In reference to your complaint, we have validated your case and found that your bus booking was not confirmed however, amount of Inr 1950/- was debited from your account. Please be advised that we have already processed refund of Inr 1850/- in your bank account with refund reference number#[protected] and Inr 100/- in your wallet account.


Assuring you best of our services.


Team-MakeMyTrip Care

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