Comments
Dear Jagadeesh,
Greetings from MakeMyTrip!!
We are sorry to read about the issue, In reference to your complaint regarding refund not reflecting.
As we have checked and found that refund of INR 7, 248/- has been done on 27th Dec15 with RRN number#ARN--S51682322.
Please note that we tried connecting you twice, but the call was not answered.
So we request you to check with your bank's ATM CELL DEPARTMENT as the payment was done by debit card, so refund goes in ATM CELL DEPARTMENT which will not reflect in your statement.
Still if you did not received the refund then we request you to share your bank statement from the date of transaction to till and write a mail to your bank's manager by looping us in the mail, so that amount can be traced.
Awaiting your Revert!!
Team-MakeMyTrip Care.
Greetings from MakeMyTrip!!
We are sorry to read about the issue, In reference to your complaint regarding refund not reflecting.
As we have checked and found that refund of INR 7, 248/- has been done on 27th Dec15 with RRN number#ARN--S51682322.
Please note that we tried connecting you twice, but the call was not answered.
So we request you to check with your bank's ATM CELL DEPARTMENT as the payment was done by debit card, so refund goes in ATM CELL DEPARTMENT which will not reflect in your statement.
Still if you did not received the refund then we request you to share your bank statement from the date of transaction to till and write a mail to your bank's manager by looping us in the mail, so that amount can be traced.
Awaiting your Revert!!
Team-MakeMyTrip Care.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
39%
Complaints
8092
Pending
0
Resolved
3071
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
Greetings from MakeMyTrip!!
We regret the delay in response from our end. Understand the investigation is taking a bit longer than expected but rest assured we will close the matter at the earliest.
In future, should you require any other assistance, please visit https://support.makemytrip.com/customersupports.aspx?actiontype=COMPLAINTS .
Assuring you best of our services.
Team-MakeMyTrip Care