I purchased a short baby chain by Dec 2020, where in the Manager and his team convinced me that it will have a good life.
Unfortunately the chain got lengthening very long and got tear where I was disappointed, as it was weared by 6months baby when purchased and he is just 10 months old now. 8 gms of chain wearing by baby got damaged is a surprising thing where it was sold as it holds a longlife for daily use.
The chain was not having good life even for a year is completely bad.
Now I have to purchase new one where I asked with a Manager in near by branch. I asked for a waive off or discount for my new purchase in gst or wastage. As it was totally waste of cost (gst+wastage) when I bought by December. They accept its staff mistake and saying I have to ask that staff, which isn't good as a organization also not ready to give some relaxation. Malabar is a brand wherein I purchased believing the staff who convinced me it will have long life for baby chain. Such a incident in a reputed organization is big Disappointment as a regular customer who have purchased a lot.
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