[Resolved]  Mango Mobile Tv — I had raised a complaint but still not resolved

I had placed an order at menx.com shopping website on[protected]:18:03, i also raised a complaint against the shopping site but my issue is still not resolved yet. i had paid money via gpay to the shopping site before purchasing with 229/- via PayU interface but i did not receive my ordered item.i knew this would happen so i complained here about them, so that you might help me to get my hard earned money back but still you didnt resolve my issue. hope we can trust this site. i have shared screenshot of the email received from PayU.