Manipal Hospital — Prescription not received after 1 month of consultation

Address: Manipal Hospital Jayanagar Bangalore

I have booked video consultation with Manipal Jayanagar on 24th April with Dr. Meena Muthaiah.
Consultation happened, doctor told hospital will send me the prescription. But till date I have not received the prescription so I request for the refund of my consultation charges paid or send me the prescription in next two days.

Since 24th April, I have called multiple times customer care, but I only get a call back from Manipal Jayananagar saying that I will get the prescription but never got.
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    Manipal Hospital Phone
    +91 80 2502 3344
    +91 80 2502 4444
    Manipal Hospital Address
    98, HAL Airport Road, Bangalore, Karnataka, India - 560017
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