Manipal Hospital — Sone staff not following covid Protocol

Address: Old Airport Road, Bangalore

I had taken my spouse for an emergency out patient treatment to the emergency and accident centre at Manipal Hospital, Old Airport Road, Bangalore.

My spouse was attended to quickly and we are satisfied wuth the treatment.

However, I was shocked and disappointed to observe that a number of staff of various categories attending to patients in the accident and emergency unit flouted the covid protocol. This included a doctor, three nurses and four other staff.

These people had exposed their nose and mouth by lowering their masks around their chin and in the case of two attendants who were moving between A and E and the respiratory problems section opposite to it had their masks draped around their neck.

All the while there were at least 3 to 4 patients in A and E. One lady attendant never put her mask up for over half an hour and one of the persons accompanying the patients had to ask her to pull it up.
It was shocking to see a doctoron duty draping his mask around his chin and talking to a patient.

While the staff do sterling work and most of them follow protocol, a handful people like the ones above can harm the patients and also bring down the reputation if the hospital.

I would be grateful if this issue is addressed asa matter of priority so that patients feel safe and secure about getting treatment at this hospital.