Nexa — Baleno petrol zeta

Address:Bangalore, Karnataka, 560080
Website:www.nexaexperiance.com

I have booked a Baleno 1.2 Petrol Zeta vehicle by end of December 2015 by paying a booking amount of Rs. 11, 000/- at Nexa Palace (Mandovi Motors), Bangalore and i was promised that the car will be delivered to me before mid March-2016. I wanted the very desperately by the promised time as i have scheduled many appointments expecting the car will be in my hands by that time. In case of failure of the delivery by the promised time, i will have to face many problems with my schedules. I have never got any proper response from the dealers or sales people. When ever i call them to ask about delivery they say that they will do it soon. But yesterday (22-Feb-16) again when i called the sales person to ask about delivery he told me that the delivery will be delayed till june-2016 and if i can not wait i can cancel the booking. This is not a fair. i expect the car to be delivered by the promised time as they have promised during booking what ever the circumstance be, as the waiting time was more than enough. now i can not wait any further for the delivery and i want justice. i would expect the company to bear the responsibility and delivery the car by promised time or in case of delay they will have to pay me additional charges for breaking the promise and putting me into difficulty.
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NEXA
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    2%
    Complaints
    456
    Pending
    0
    Resolved
    11
    NEXA Phone
    +91 11 4678 1000 [Press and Media]
    NEXA Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all NEXA contact information