Matrix Cellular — Fraud Billing

Sameer Gade

from Mumbai, Maharashtra

Apr 20, 2015

Address: Indore, Madhya Pradesh

I had purchased 2 SIm for my DUbai visit from Matrix cellular from Mumbai airport . ANd they have inflated bills like anything and posted a bill of 19831.03 Rs and a single entry of 12000+ rs for data usage which is completely fraud .When asked about original bill from Etisalat they are refusing to give the same.which clearly tells they r cheating consumers Please beware of this company it is a clear cut cheat. Sameer Gade [protected]

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Matrix Cellular Customer Care

from Mumbai, Maharashtra

Apr 30, 2015

Verified Support

Dear Mr. Gade,

We regret any inconvenience caused to you. However, we have checked the issue and found that, you were billed for the data usages. Our team has already clarified the same to you over the email. The charges stand valid and genuine.

Regards,
Team Matrix