| Address: New Delhi, Delhi |
Matrix has cheated me for 20 pounds by giving wrong info and selling wrong product!! Matrix sold me sim card saying its international sim card and for UK!! Also, charged me for 2300/- for first recharge!! I was supposed to be getting 750 mins free calls to india and local UK no.s, along with free calls to UK toll free no.s !! But Matrix has gone ahead and charged me for even toll free nos!! My question is why? When Matrix claims its providing local sim card, why the heck it should charge for toll free nos?? Matrix also charges calls made to emergency nos!! While Matrix claims that its charging fairly, but its not!! There is no matrix network in most places in UK and moreover, recharges has to be done online only!!! Matrix customer service is lazy and pathetic followed by nodal team which adds to misery!! Matrix is mismanaged stupid organization cheating people with wrong info!!! I need my money back which matrix has wrongly taken from me!!
Matrix international sim card is always considered roaming irrespective of what company claims! You pay for roaming charges and no access to Toll free emergency nos at all! Matrix misleads people by saying its local sim card while its not!
Second thing when ever you recharge, you dont full talk time, matrix charges for recharge, while other local operators dont! I was cheated for 20 Pounds by Matrix!
Matrix has hired cheaters and placed at airports who fool people! they make you pay 2000 or 2500 for matrix while they have basic plans which they say its not available! I was cheated at Mumbai Airport!
Matrix is fraud company and cheating ppl saying that it saves money but looting ppl money! Was this information helpful? | 
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