Matrix Cellular — fraudulent sales by matrix cellular company

Address: 400092

I took a matrix sim card for my 15 days europe trip from mumbai international airport on 27th feb 2020. Paid aprox 4300 for 25gd internet and free outgoing and i come calls to india. I was informed that instanbul (Where i had my layover) would also have matrix network however the same was not available. I ignored assuming i'll have network in europe but to my surprise not a single day i had complete network. I am still on my trip 6th day to be precise and could use only 3mb out of 25gb as there is no network. Half of my honeymoon trip is behind matrix team solving the issue. We had to purchase a new sim card in europe. I need my refund of rs 4300 paid to you and tje additional cost borne by me for purchasing a new sim card here in europe