Matrix Cellular — Fraudulent & Unethical Practice

Address: Kolkata, West Bengal

Hi Sir, On July 31st, 2014, There is a transaction of Rs. 5000 on my credit card from Matrix Cellular. I already dropped a mail asking for Bill usage but I have not yet got any details on it. Also, I am trying to use http://www.selfcare.matrix.in/ for online checking. But the website itself is not opening. Just within 20 days I got a bill amount of Rs 7100/- which is very suspicious. The customer representatives of your company are fraudulent and not transparent. They told me that, I won't be getting any charge for incoming call in USA @Kolkata Airport. I rarely used this SIM for any outgoing call but mostly used for receiving calls from my USA office here. Please stop this dishonest practice and reply to my email. I want to stop this SIM immediately without any delay. Regards, Niroj Pattnaik SIM No.[protected] Mobile No. +1 [protected]