[Resolved] Matrix Cellular — Invalid bill generated for March

aniloy

from Delhi, Delhi

Mar 30, 2015

Address: Pune, Maharashtra

I have activated/used the number for a duration of 21 days i.e., from 1 Feb to 21feb while I was in a trip to Houston, Tx for the duration. The bill for the period is already recovered. If the sim ([protected]) is inactive how come you can generate a bill for the month of march! PFB the bill details :- Name : Aniloy kishore Account Code : 1047086 Your Matrix No. : [protected] Country/Product Type : USA/Voice Agreement No. : T[protected] Bill No. : USA4153337 Bill Date/Due Date : 16-Mar-15/Immediate Payment Mode : Credit Card Bill Period : 07-Feb-15 to 06-Mar-15 Service tax No. : AAECM5169MSD001

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Aug 7, 2021

Complaint marked as Resolved

Matrix Cellular customer support has been notified about the posted complaint.

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Matrix Cellular Customer Care

from New Delhi, Delhi

Mar 31, 2015

Verified Support

Dear Mr. Kishore,

This is in reference to your complaint.

We regret any inconvenience caused to you and understand your concern raised.

We wish to inform you that, our team is working on this issue and will address your issue via email.

We anticipate your patience and kind co-operation in this regard.

Regards,
Team Matrix