[Resolved]  Matrix Cellular — Sims did not work in singapore &malaysia

Address: 175018
Website: www.matrix

Sir
Jaihind
I with my wife visited singapore &malaysia w.E.F. 3-11 april 2016. While we were on the way for check-in person sold us 4 sims.But they did not work
In foreign. I had to pay heavy amount on calls from landline, relatives could not contact us.
Now they are demanding 4 sims but not providing proper address.
Secondly they are not clearing whether they will charge or not
3rdly 2 sms has come tome about deducting 7-800 rs from my credit card, i do not know how they come to know my card no.
Yours sincerly
Dr jc sharma e-mail ---sharma.[protected]@gmail.com
Mob no----[protected]
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Aug 7, 2021
Complaint marked as Resolved 
Matrix Cellular customer support has been notified about the posted complaint.
 
1 Comment

Comments

Dear Dr. Sharma,

I would like to look into this personally. I will ensure this is looked into on priority and that you have a resolution regarding the same within next 24-48 hrs.

Regards,
Shashank

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