| Address: Bharat Petroleum Apartment Noida 62 Uttar Pradesh |
I am Dr. Nutan Mishra a public health professional, had booked appointment for RTPCR testing of Ishi Mishra on 10 January and paid Rs 900 online . On 11 January 2022 i was out of station and not reachable and Mr Sandesh Kumar Lab technician Mobile no [protected] from Max lab visited my home and again taken Rs 900 (Online payment) from my brother who is posted at ministry of health, actually he didn't know that i have paid already. When i came back from my tour on 15 January i called on Max customer care No [protected] and raise a complain regarding refund of extra money the executive assured me that i have raised the same issue to our seniors and it will refund within 7 working day. Again my brother and me called the customer care so many times after 7 days of first call but executive repeat the same line what they have said earlier. But still not refunded the extra amount.
So i think its care of fraud and Max don't want to refund the said amount.
Appointment booking details and payment details attached for your reference.
Name Dr. Nutan Mishra
No [protected]
[protected]
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