MCent — 98500 mcent point is deducted without recharge my jio no.

Address: 735210

Website: mCent.com

I had done a recharge of my jio number
On 11/10/18 worth 98500 mcent point. Point is deducted from my credited mcent point but recharge is not done. It is swoing ' recharge received ' in my mcent browser activity option till now though i do not get any kind of recharge confirmation message from my jio no. Then i called jio customer service, they said any kind of recharge request is not received in my jio no. No what i will do???