MCent — not able to recharge

Address: Patna, Bihar, 800001

I have recharged for 349000 points to my telenor account number [protected] on 8th July 2018.This is my second time recharge, first time recharge was successful on 22th June 2018. But this time the recharge not done yet.I am little bit of confused.so I am heart fully request you to solve the problem as quickly as possible so that I can use the mcent browser regularly.Thank you...