MCent — recharge was not received from mcent

I recharged my jio sim by mcent browser. After some time the mcent browser showes recharge received. But i didn't get any messages related with it from the service provider (Jio). I waited lot of time but i didn't get the recharge. I think it should be the mistake from mcent. They are responsible to refill the points or to make the recharge success. Pls give me a solution.