Medplus India — Fraud staff and rude behaviour

Address: 560016

Today i went to buy medicine to medplus store located in ramamurthy nagar main road. (Tin no:[protected], storeid:inkablr02098). Invoice number :[protected].

As part of the items, i have taken fol g2 plus tab of 2 packs and both with same batch number acr1056 which mrp is 164.60 but while billing they entered different batch numbers as acs1033, acr1056 and charged 162.90 and 148.14 after 10% discount. My wife was trying to explain and get them notify but staff is getting irritated and behaved with us rudely.

As i'm a regular customer to this store and since today it's happened to review the bill, we were identified the fraud.

Is this a medical store and rowdy fraudster batch started running medplus outlets.

Regards,
Kishore.
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MedPlus India customer support has been notified about the posted complaint.
 
2 Comments

Comments

We regret the inconvenience caused to you.

We have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

Our team will be in track with you by updating our follow-up process and we will provide you a feasible solution shortly.

We request you to kindly bear with us in the interim. Your understanding and patience is highly appreciated.

Should you require any further clarifications or assistance, please reply to us via email to [protected]@medplusindia.com
Today my son approached to your stores located at NTR Circle Vijayawada to get medicines. some are available at your stores and some are not available. Requested to get those unavailable medicines in your stores. But they replied that, what ever the medicines available can be issued. some may be possible to get from out side, some are not possible

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