[Resolved] Medplus India — Incorrect lab test report - tsh test

Jafinz Cash

Jul 7, 2021

Address: Gurgaon

I have done test for tsh with these guys. Test results were inaccurate.

I asked to refund my money. Very reluctant support team. Appalling service. I'm gutted.

I m approaching Consumer Disputes Redressal Commission as I dint hear back and all my effort went on vain.

Also, customer support team is so reckless that they ll connect ( cross connection) to another customer and make you have rift with them. Mess up & utter negligence .

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Aug 16, 2021

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2021

MedPlus India Customer Care's response Dear Customer,

Thank you for writing to us.

With reference to the email below, Unfortunately, we are unable to retrieve any information with the details provided by you. Hence, we request you to kindly write back to us with your valid contact details (i.e., Registered Phone Number/ MedPlus Customer Id) to Inquire and to assist further.

For further details, you could also call us on[protected]. Looking forward to hearing from you in this regard and hoping that we are able to serve you.

Please get back to us in case of any clarifications."

Thanks and Regards,

MedPlus Customer Care Team

Verified Support

Jan 29, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue

Verified Support

Jan 30, 2025

MedPlus India Customer Care's response As per above complaint we have resolved the issue