[Resolved]  Medplus India — My Order payment got failed but Amount debited - OTNMM[protected] &OTNMM[protected]

Dear Team,

I had placed the medicine order in your application on 11th september'2021.
but my order payment failed but the amount was debited in my account around Rs.1875.60.

As i had your customer care as they told it will refund in account within 24hrs but still not yet received.

kindly do the needful. attached snapshot for your reference.

Name: Jayachandran
Mobile no.:[protected]
Order ID:OTNMM[protected] &OTNMM[protected]
Transaction ID:[protected]
Was this information helpful?
No (0)
Yes (0)
Oct 23, 2021
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2021
MedPlus India Customer Care's response
Dear Customer,

Thank you for writing to Us,

As we receive a confirmation from verification team as, Refunded on 13/09/2021.It will take 7--10 business days to credit in the account.

Bank ARN[protected]
Verified Support
Jan 29, 2025
MedPlus India Customer Care's response
Dear Customer,

Thank you for writing to Us,

As we receive a confirmation from verification team as, Refunded on 13/09/2021.It will take 7--10 business days to credit in the account.

Bank ARN[protected]
Verified Support
Jan 30, 2025
MedPlus India Customer Care's response
As per above complaint we have resolved the issue
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MedPlus India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    813
    Pending
    47
    Resolved
    600
    MedPlus India Phone
    +91 40 6700 6700
    +91 40 6674 3000
    MedPlus India Address
    GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Balanagar, Hyderabad, Andhra Pradesh, India - 500037
    View all MedPlus India contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR