[Resolved]  Medplus India — Pos problem

Address: Birati Abashan
Website: saikatsen17@gmail.com

Respected sir,
My name is SAIKAT SEN. I am a regular buyer of medplus. I buy medicines nearly 4 to 5 k every months. Today I had a very bad experience. I went to buy medicines from birati abashan outlet and it was for 1k almost but they have no POS machine and I had not much cash with me, so forcefully i buy medicine for 200rs. Suddenly after 10 minutes someone called and asked me to come again as their POS machine starts working fine.

Now my question is that! What kind of harassment is this with a valuable coustomer like us? What kind of fault was in that POS machine which has been resolved within 10 minutes.

I am truly not satisfied with this kind of behavior. Please look into this matter as soon as possible.
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Aug 7, 2021
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2025
MedPlus India Customer Care's response
As per above complaint we have resolved the issue
 
2 Comments

Comments

Plz surch this no [protected].Also seen the purches details...
Thank you for writing to us.

With regard to the E-Mail below. Unfortunately, we are unable to retrieve any information with the details provided by you.Hence,

we request you to kindly write back to us with your valid contact details (i.e., registered phone number/ MedPlus customer id

Note: We have escalated to concern store team to check an and take action and won't be repeated in future.

Thanks and Regards,

Medplus Customer Care Team

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