Medplus India — Tested Eye glasses

Mahipal Eleti

Aug 1, 2023

Address: Kompally hwy 44 secundrabad

Hi, I bought 1 pairs of glasses in Kompally branch 2 weeks ago from day one it have a problem on both glasses, example when I look at phone screen on top is fine if look at bottom size is different look like cone shape with this problem I visited 3 time s every time keep it for 4 days guy name gopi told me I am sending to work shop but after 4 days same thing I think he never send to work shop last day he is very rash to talking to me (when I placed the order I told him I have to leave to USA in two weeks finally he took the advantage I am going to outoff country) very bad experience with you r company) my USA number [protected] My name Mahipal temporary I gave my India number [protected]please have me a refund 8500 I am going to make my new glasses in USA

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MedPlus India Customer Care

from Hyderabad, Andhra Pradesh

Aug 1, 2023

Verified Support

Thank you for writing to us.
With reference to the email below, Unfortunately, we are unable to retrieve any information with the details provided by you. Hence, we request you to kindly write back to us with your valid contact details (i.e., Registered Phone Number/ MedPlus Customer Id) to assist you further, you can also call us on[protected] or e mail us [protected]@medplusindia.com.
Looking forward to hear from you in this regard to resolve your issue/query.
Thanks and Regards,
MedPlus Customer Care Team.