[Resolved]  Medplus India — Wrong and incomplete bill

Address: 403503
Website: www.medplusmart.com

Medplus has delivered medicines with wrong patient name (Name of purchaser in mentioned) and no pharmacists signature. Now med-plus officer doesn't seem to accept their fault of writing wrong patient name on the invoice inspite providing the prescription mentioning name of the patient and delivery adress in patients name. All over in india pharmacy bill is issued in the name of patient rather than purchaser (Med-plus being contradiction to it). Also tampering with prices by putting sticker. Blame is put on me that i approved the order, when i approved the order and not gave them permission to change the patient name and liberty to not sign on bill.
Never expected such service
Order id 2076579
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Jan 22, 2017
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2016
MedPlus India Customer Care's response
We regret the inconvenience caused to you.

Please be informed that the issue has been escalated to the Department Concerned, shortly team will get back to you..

Appreciate your understanding and patience in this regards.
 
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