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Medsave Healthcare (TPA) Limited Complaints & Reviews

www.medsave.in
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Updated: Oct 3, 2023
Complaints 38
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1
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Bad 😕 It seems that Medsave Healthcare (TPA) Limited has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Medsave Healthcare (TPA) Limited

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Resolved
regarding my medical bill claim post surgery

Most useful reviews

2
long pending in closing a claim
0
Mediclaim settlement delay
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claim has been not processed within time period & manager not giving proper information

Medsave Healthcare (TPA) Limited reviews & complaints(38)

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A
aranjans
Oct 3, 2023
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Payment is not getting processed

Dear Madam/ Sir,
Please arrange to process the Payment for details below:

Claim Status For Policy No:-272100/48/2023/366
Card No [protected]F...
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A
arjun ramya singh
from Haldwani, Uttarakhand
Feb 8, 2023
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Full and final settlement of Employee Arjun Ramya Singh E.Code- MB002543

Address: 132 Jor Bagh, Lodhi Road, New Delhi

I was the employee of the organzation of this company and I joined the comapany on 22 Feb 2017 and left the organisation on 22 July 2019. After three year still I did not received the final settelment amount....
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S
SanghitaBasu
Sep 13, 2022
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Refund claim against medical expenses in Dr LH Hiranandani Hospital

My name is Sanghita Basu and my mother Sarmistha Basu was admitted in Hiranandani Hospital ward 504 bed 4 and had been discharged yesterday (11/09/2022) after a complex knee reconstruction surgery under Dr. Sanjeev Jain Sir. She had fallen down on a road in Pipeline Area near Sakinaka in Mumbai as she could not see the bumper. Mediclaim policy of Rs 220000 is available in her name upto 12th November 2022 after which a renewal has to be done....
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A
Ashim Kumar Basu
Sep 9, 2022
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Query mail not received by Hiranandani hospital for processing the amount approval request

My name is Sanghita Basu and my mother Sarmistha Basu is admitted in Hiranandani Hospital ward 504 bed 4. She had fell down on road in Pipeline Area near Sakinaka in Mumbai as she could not see the bumper. Mediclaim policy of Rs 220000 is available in her name and Hiranandani hospital has sent you pre-authorization request to you for approval of 211764 rs and the hospital received an acknowledgement of this. But our mediclaim agent Mr. Ranjan...
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P
Praveen Sureka
from Chennai, Tamil Nadu
Jun 15, 2022
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Praveen Kumar(OVT 107)-Claim amount rejected due to limit exceed.

Address: Chennai

Hi Sir/Medam,

This is praveen Kumar, working on Ovation services Pvt Ltd.Chennai. I admitted my wife P.Sureka in hospital on 24/05/22 due to delivery pain. The same day born new girl baby with cesarean and discharged from hospital on 27/05/22.

After that I applied for reimbursement amount RS.64222 with necessary documents directly on Chennai med save office. But they approved only RS.14854 and around RS.48668...
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I
iris hospital
Aug 27, 2021
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Long Due payment amount RS 105868 claim ID- 20200620B007CH02852

Address: iris hospital,Lambhvel Road Anand.

Hello Team Medsave,

Greetings from IRIS Hospital,

This mail is to bring in your notice that the Hospital has not received payment against claim ID[protected]B007CH02852 since nearly last 1 year. ( Final approval letter received on date:- 25.06.2020- attached).

As per MSMED Act 2006 the Credit payment period is only of 45 days. Our Hospital is eligible for the directly register for the delayed...
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G
Gaurav Barat
from Delhi, Delhi
Apr 17, 2021
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Claim hasn't processed yet against paid 570322100000924Z

Address: House no 56 alpha 1 mellinium village greater noida

Claim haven't proceed yet against the tpa id-[protected]Z. I courier all my doctor original slip at tpa office Delhi lado Sarai. Courier number-EU[protected]IN on 05/04/2021.kindly process my refund...
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A
Abanupam
Nov 12, 2020
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Clearance of Claim.

Operation of Sri Anjan Kumar Das has been done at CMC Vellore. Patient is waiting for discharge. Clearance from your end is yet to be completed.File No.20201111B011CH05229...
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P
P.Cherian
Jul 29, 2020
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claim form submission

Address: email. cheriansir@hotmail.com Address:C-206 Jalatarang CHS Ltd. New Hall Road , Kurla -West Mumbai 400070. Mob. 9869085379 and 9869191025 Land Line.25035379

Myself and my wife was admitted in the holy family hospital mumbai for 10 days due to covid 19. The said hospital was not having cashless facilities o[censored]iic. We have made the payment and our claim form is ready for submission. We tried to contact your mumbai office trough telephone and email but there is no response from them. Now i would like to know how and where we have to submit the claim form.
With regards,
. Pappachan...
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K
karrupan
from Chennai, Tamil Nadu
Aug 26, 2019
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medical insurance claim file no. 20190216b016rh11130 policy no. 0104002818p110914828

Address: 4, Stone Link Avenue, Raja Annamalai Puram, Chennai 600028, 600028

Dear medsave team (Service provider)

I, kandasaami mohan, a practicing advocate after retiring from a corporate company have been a policy holder for my parents in united india insurance company for over 15 years. I have been paying my premiums regularly on time. I filed a claim on 26.04.2019 for rs.3 25, 000 after spending over rs.400000 on her hospitalization and today on 26.08.2019, the claim has been pending over 120 days.br...
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S
Sowmya Sounder
from Ernakulam, Kerala
Jul 31, 2019
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long pending in closing a claim

Address: WABCO INDIA LIMITED, Ambattur Industrial Estate, Chennai, Tamil Nadu

I have applied for a medical claim by november 2018 for my mother's surgery. A query has been raised and i have submitted the relevant documents necessary to close it. But no information has been provided about this and the claim has been closed. I'm trying to contact the medsave personalities regarding this but i have got no positive responses. Kindly process the same since it is a long pending.

Thanks & regards in advance....
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R
rahulpatel145
from Vadodara, Gujarat
Jun 18, 2019
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not approve claim or not getting no rejection letter

Address: 16, pushpkunj society, bhalej road, anand, Anand, Gujarat, 388001

I am claim on[protected] & still i could't got my claim money. Claim insurance has to need my xray report with duly sign by radiologist nu my doctor is MS in chest and in hospital they provide xray machine and write report. but insurance company has been said it is invalid. also doctor write that patient suffered last 10 days. i am justify that i am not check up any other doctor before meeting this doctor.

Please tell me what...
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K
Kanishka Shukla
from Indore, Madhya Pradesh
May 27, 2019
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claim not processed

Address: Adani Dahanu thermal power station, Thane, Maharashtra, 401608

Employee id[protected]
Company - aeml
Location - dahanu thermal power station
Employee name - kanishka shukla
Patient name - anshu dev sharma
Contact number - [protected]/[protected]

My father in laws claim has been withheld for past 2 months. Have been ignored constantly by the medsave tpa mumbai. No response by the medsave team at all.

Have been trying continuosly but no help...
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P
Pathulothu bhikoji
from Mumbai, Maharashtra
Apr 12, 2019
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hospital staff not responding

Address: Guntur, Andhra Pradesh, 522201

Dear sir i am employee of indian overseas bank. My uiicl med save card no:[protected]z. My father suffering from cardiac problem. I admitted my father to v cardiac & multi speciality hospital tenali guntur district. This hospital listed in med save. Hospital manager not responding properly by treatment uiicl medsave. They demanding cash treatment. Though i am eligible cashless treatmentment by medsave, please suggest me to do needful....
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M
mrpatialvi
from Jalandhar, Punjab
Mar 5, 2019
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file no. 20190128b005rh25118

Address: 147001

I am bank employee, my wife has done dental care two rct has been done with capping, i have sent document. They rejected my claim. I have contacted them earlier wether rct and capping will be covered in the policy or not. But now they are rejected the issue, still after 15 days they didn't contacted me till now. I have collected all bills and make every document ready for this thing, after doing all this we have to suffer from these harrassment...
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J
Jalpa1206
from Rajkot, Gujarat
Feb 13, 2019
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insurance claim pending

Address: Chennai, Tamil Nadu

My name is jalpa shah. Employee of indian overseas bank
Card no.: [protected]z
Patient name: kaivan shah (Dependent)
Date of admission: 10/11/2018
Date of discharge: 13/11/2018
Disease: acute laryngo tracheo bronchitis (Hyper throat infaction)
I had submitted the documents on 21/11/2018
And resubmitted the same on 18/12/2018 as original document are missing at their end.
Till date...
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V
viz.lak
from Bengaluru, Karnataka
Jan 4, 2019
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medical reimbursement

Address: 562162
Website: medsave tpa

I have applied for cashless, they have not approved in time, they ask me to apply reimbursement with in 15 days it will be setteled.
I have applied medical reimbursement on 16/09/2018, till date its in process only, in middle they had ask for some documents those also i submitted in october within a week. But till this time they are not moving my file. From last 2 months its in same place only.
Now they are not reponding my...
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K
Kohilakonda Murali Krishna
from Kollegal, Karnataka
Dec 26, 2018
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claim has been not processed within time period & manager not giving proper information

Address: Raichur, Karnataka, 584123

My policy no:[protected]p[protected] patient card no:[protected]f kohilakonda ramchander query was raised and i have provided the required documents to medsave chennai on 1/12/2018 manager gerge felix[protected] & concern person kavitha-[protected] as the are not yet all responding. But query not updated & i am getting remainder-2 from their end....
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S
Satyendra Pd. Chouhan
from Vijayawada, Andhra Pradesh
Nov 21, 2018
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claim settlement nandu chouhan

Address: New Delhi, Delhi, 110087

Madam/sir,

We have taken mediclaim insurance from united indian insurance ltd in 2017 and thereafter renew it in 2018 for me and my spouse.in 2017 there was no any claim. The card is valid up to 19/05/2019. The card was issued by tpa medsave.

Suddenly, my spouse nandu chouhan age about 62 yrs attacked with onset and admitted to panel hospital kantilal gandhi memorial hospital, tata nagar, jharkhand.
br...
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N
Nitu S. Nivedita
from Delhi, Delhi
Oct 16, 2018
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1 year passed by still didn't receive my claim

Address: New Delhi, Delhi, 110085
Website: MedSave services

15 October 2018

From

Nitu Nivedita
Jesus Calls, IPC church building
2nd Floor, C-8, Sector 8 Rohini
New Delhi 110085

To
The Grievance Cell,
National insurance Company Ltd
No.190, Hamid Building, 2nd Floor,
Anna Salai, Greams Road,
Mount Road, Chennai – 600002

Reg: Formal complaint against Non-settlement of claims under...
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