Meesho — Ghost order received

Address:	Bengaluru, Karnataka
Website:	Meesho

I have received a ghost order from meesho as I thought it was sent by my husband but later he told he didn't sent, later I contacted meesho customer care but they asked me for 72hrs time to pick up and to initiate me refund, but it's been 6days again they are asking me for proper contact number and residence address of mine through mails I replying to those mails again they are not checking those mails and and now today itself they are asking me to wait for again 72hrs, am 9th month pregnant and in few days and going to labour and disappointed with the meesho customer care and fed up to respond to those people, my responding properly and they are not taking responsibility to a regular customer of meesho they didn't respond properly being a pregnant woman they made me to face problem.