Meesho — Not obtained refund

I had ordered 2 products under order id[protected]. Leotude t shirts
As size wasn't fitting, I issued a refund return request.

My return was stalled as it said "Pickup address is not serviceable". The customer care asked to self ship. It costed me Rs130/- via Professional courier to return ship the item to seller. I shipped on 18-dec and it was received by seller on 19 Dec 2023. I have not received refund yet

Customer care told as per policy only refunds 100rs for self shipments.

This is unjust . If you order 10 items under 1 order, it would take more money to courier than 1 item. Yet meesho customer carec says it will refund only Rs100 under terms and conditions.
As per your Meesho site, it clearly says it will refund Upto Rs 200.

https://www.meesho.com/learn-reselling/return-or-exchange/what-is-meeshos-return...

This is plain cheating. Why would I suffer a loss of Rs30 ( my shipping charges were Rs 130 by Professional courier CONSIGNMENT NO MAA[protected] ATTACHED screenshot

Request you to please refund my order amount of Rs 568 plus my shipping charges of Rs 130. Total amount to be refunded =698

Also meesho customer care is pathetic as it put me on hold and abruptly cut the call 3 times
+4 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Meesho
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    2139
    Pending
    0
    Resolved
    155
    Meesho Address
    Bengaluru, Karnataka, India
    View all Meesho contact information