Product Name-Pitambari Shining Powder 1.kg MANAV TRENDZ
Order No. id[protected]_1_ZHQ
Date of Purchase-12th August, 2023
Registered Mobile no. with E-commerce site -[protected]
Registered email [protected]@gmail.com
Complaint no (if Any).
I hope this message finds you well. I am writing to file a formal complaint regarding a series of highly disappointing encounters with one of your delivery personnel, Mr. Raju Sardar, whose phone number is [protected].
Over the past few weeks, I have experienced multiple instances o[censored]nprofessional behavior and negligence on Mr. Raju Sardar's part, which have severely affected my perception of Meesho's customer service. Here is a summary of the incidents:
1. False Claims: On several occasions, I called Mr. Raju Sardar to inquire about the delivery status of my orders. Initially, he would confidently claim that he had the product and would deliver it shortly. However, when he arrived at my location, he consistently refused to hand over the product, causing confusion and frustration.
2. Customer Refusal: Despite my eagerness to receive my orders, Mr. Raju Sardar repeatedly marked them as "customer refused to accept" without even attempting to deliver them to my address. This has not only resulted in undue delays but also raised concerns about the authenticity of his claims.
3. Misbehavior and Bullying: During our phone conversations, Mr. Raju Sardar displayed a shocking level of misbehavior and verbally harassed me. His tone was disrespectful, and he resorted to bullying tactics, making the entire experience extremely distressing.
4. Lack of Action: Despite my repeated complaints through the Meesho platform, it is disheartening to note that no concrete action has been taken to address this issue. To make matters worse, Mr. Raju Sardar has been assigned to my deliveries multiple times, aggravating my frustration and anxiety.
I am writing this letter not only to bring these incidents to your attention but also to request urgent intervention and resolution. It is imperative that you investigate Mr. Raju Sardar's conduct thoroughly and take appropriate disciplinary action to ensure that no other customers have to endure such treatment.
As a loyal Meesho customer, I have always appreciated your platform's convenience and quality. However, the recent experiences have seriously tarnished my trust in your service. I kindly request that you address this matter promptly and take the necessary steps to restore my faith in Meesho.
I eagerly await your response and hope for a swift resolution to this issue.
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