Metlife Auto — policyholders payment increased 150 percent

Address: 60651

First i been getting the runaround for my $500. Deductible when i was told to pay it out my pocket and i would be reemburst soon thereafter a year has passed and still i you have not replaced my money.
Second and most important my payment has increased a hundred and fifty percent for what agents call a nation wide increase due this and that all that should not apply to me or those in the category of safe drivers i been driving for 40 years and i am 58 such a revising should stand a cluads for grandfathering in safe drivers i am looking for this too be considered or a reasonable fair adjustment on my policy soon as possible please.