Mettur Super Services — Booked order have not arrived yet

I have ordered a cot from Tirupur and it is booked for delivery to Trichy Woraiyur branch (G.C:[protected]. but, the cots have not arrived yet. only the legs of the cot have arrived in Trichy Woraiyur branch. Last week when I asked them they said that they will send the part of the bed. but, till today they have not sent it. today when I asked them in person they said that they will definitely send it today but still the parts of the bed have not arrived in Trichy woraiur branch. I'm not satisfied with the service of M.S.S .I think Trichy hub doesn't follow proper loading and unloading schedule. If the loading and unloading lists were followed properly my booking would not have been delayed. Management should ensure that all employees at the Trichy hub follow proper work norms.