Address: | Thoppampatti Pirivu |
I am writing to raise a concern regarding a recent experience with Mettur Transports parcel services. On[protected], I sent two carton boxes belted together as a single parcel from Thoppampatti Pirivu to Mannargudi. However, upon delivery, the recipient received only one box, and the other box is missing.
When I visited the Thoppampatti Pirivu booking office to inquire about the missing box, the employee suggested that the issue was due to inadequate packaging on my part, which I find hard to believe since both boxes were securely belted together. This response was not only inadequate but also shifted the blame onto me rather than addressing the issue.
I urge Mettur Transports to take immediate action to locate and deliver the missing box. I hope this matter is treated with the urgency it deserves, and I look forward to a prompt resolution.
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