Mg University — degree not received

Address: G.I industries, Plot No.4, New Arya Nagar, Ghaziabad., A-1106,Ajnara Integrity,Raj nagar Extension,Ghaziabad., Behind Shiva agencey Scooter, Ghaziabad, Uttar Pradesh, 201001

Website: mgu.edu.in

I had Bsc. interior designing from MGU.
In 2013 .

and i didn't get my first year marksheet.
i requested please tell me the process who to get my first year marksheet.
and please its urgent please do not ignore my email. i have second or third year marksheet but not first year marsheet and certificate .
my name name is gurpreet kaur
Father's name ; Mr guljar Singh
Enrollment No; MGU/112/TN11090014/0038.
please give respond to this mail as soon as possible