Mg University — mistakes again and again in degree certificate

Address: 395009
Website: mgu.edu.in

Hello Sir,

I have enrolled for MGU BSc in Animation and have completed the course with Affiliated by Arena Animation, Citylight Road, Surat, Gujarat under-enrollment No: MGU/112/RNS280124/006. After completion, I have applied for the Degree certificate with all the relevant documents mentioned as well as I paid an online payment of Rs. 5000.00 in favor of MGU. No response regarding Degree Certificate and yet I have not received my Correct Certificate. They provide us wrong contact number +[protected].

There are 2nd-time silly mistakes from their end. I send them 1st-time reverse courier because I got a wrong Degree Certificate from them, in the end, they are doing, again and again, same mistakes.

Correct Details :

Enrollment No.: MGU/112/RNS280124/006
Name: KEYUR MITESHKUMAR PASTAGIA

Now my question is who bears reverse wrong degree certificate courier charges?? first time I send it to them to my pocket amount. that is
5000 (MGU Certification Fees)
+ 350 (Send it to them by my end with my pocket amount because of they do
silly mistakes in my Full Name)
[protected]
5350 ( Total Amount )

Mistake in Degree Certificate - Hiteshkumar (Father Name) but Correct name is "Miteshkumar"

Now they do 2nd -time same mistakes in my Full Name. I can't afford 2nd-time wrong courier charges.

My Question is who bears 2nd-time courier charges?? I am not.

Also, No one is receiving my phone calls since the last couple of weeks. I am doing a daily follow up with them but at times they do not answer my mail. totally unprofessional behavior by keeping a student's career.

Here is a mail address: [protected]@mgu.edu.in
provide us wrong contact number +[protected], +91 [protected]

Please try and resolve the issue as soon as possible.
Looking Forward to a positive and prompt reply.
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MG University customer support has been notified about the posted complaint.
Jul 05, 2018
Updated by Keyur Pastagia
the contact number they provide to us is not reachable and every time switched off ( wrong contact number +[protected], +91 [protected] )
Jul 05, 2018
Updated by Keyur Pastagia
can anyone help??
 
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