Micromax — From the date of purchase my product was unable to switch on so i request for replacement.

Address:New Delhi, Delhi, 122015
Website:WWW.MICROMAX.COM

I purchased micromax laptap lt 666 from the flipkart site on 11 sep 2015. I got delivery when i try to switch on the laptop it was unable to switch on it shows error that windows have to reboot, i went around three service centre of micromax in chennai about this problem all of them said u purchased online so u have to give complaint online only. I gave the complaint online to number [protected] but they told i should complain on micromax premium number on[protected]. I gave the complaint and i recevied a call from their side on 8 oct 2015 stating that i will get my replacement in the next 7 to 10 working days. But till today i never got my replacment. After waited for 10 days, i again called the number they told wait for some more days there id technical problem i asked what is means they not replied and told to wait. I request them to speak high position person or technical depaartment. They said that they dont have these facility. I regulary call them and enquiry abt my product but i get same replay i should wait because they didnt get doket numbet. And even i mail daily but i get computer generate replay only. But i got two mail from vinod kumar and lalit regarding that my replacement problem will solve very soon. But till today i never got. I bought the product to use but i didnt use once. And they give replay in customer care that i should wait even i told them that tell me the where is your company so i come directly and take my replacement with my own expenses for that also they are not agreed. I send mail to mail id [protected]@micromax.Com, [protected]@micromaxinfo.Com, service.[protected]@micromaxinfo.Com. I recevie mail from mail id [protected]@micromaxinfo.Com. Even i complaint in their website also i recevied the call but same replay i should wait. But they are not telling the time frame. Iam annoyed i bought this product for my business purpose i used to daily browsing centre and spend nearly 100 rs. My invoive date is 11/9 /2015 my invoice number is tax invoice # f02qqmum_bndi16-640 my order number in flipkart is od[protected]. I got invoice from live technology from flip kart.
Was this information helpful?
No (0)
Yes (0)
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information