Micromax — handset bharat 5 pro

Parthasarathy Rao

from Mangalore, Karnataka

Dec 24, 2018

Address: Dakshina Kannada, Karnataka, 575015

I have purchased micromax bharath5 pro mobile in the month of october 2018 and in the month of december its touch screen had problem. It started misbehaving. I thought there might be any hacker app got installed and that may be the reason. Did a factory reset and the problem still exists. Then i took the mobile to authorised service center in mangalore.

The service center people did not have courtesy to talk to me about 20 minutes. I only interrupted the service desk for the assistance. The girl on the service desk took 20 more minutes to respond back. Finally she told me that there is no warranty for the touchscreen replacement.

Finally they replaced the touch screen charging rs. 2800/-

The product was purchased just 2 months before and micromax violates warranty policy.

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Micromax Informatics customer support has been notified about the posted complaint.

Dec 24, 2018

Updated by Parthasarathy Rao My Number [protected]

Dec 26, 2018

Updated by Parthasarathy Rao I have not received any response yet on this. Kindly look into this with high priority.

Dec 31, 2018

Updated by Parthasarathy Rao I havent received any communication from Micromax on this complaint. Kindly look into this.

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Comments

Taresh meena

from Jaipur, Rajasthan

Dec 27, 2018

Sir when i use my phone for install and uninstall apps it's screen is became black in white and its system is not working properly. Hang problems in phone. Phone is brought 5 months ago only. I submit a black in white screen photo.