| Address: Samara Samudra Darshan, P.O. Goa University, Near SBI, Cacra Village, Bambolim-Tiswadi, Goa, 403201 |
I had purchased a 21" micromax led monitor online on amazon.in, in the month december, 2018 and date of purchase is 14/12/2018. It was damaged in transit which i had not noticed initially, but later seen the product have a problem of defocus at right sided down corner so i had registered a complain first time to micromax customer care on dated 25/02/2019, complain ref. No. Ser[protected] & ser[protected], but not attended by service micromax service partner. Again i had registered complain on 15/3/2019 and then asc called and informed that they will attend the call monday on 18/03/2019 in morning session. After a week time a service engineer attend the complain after complaining to asc incharge and after checking the unit asc raise the order for replacement. Since then we are doing continous followup with asc as well as state service incharge (Mr. Dilip sutar) and service partner (Mr. Durgadas shirodkar) and micromax customer care but no action have been taken from micromax nor received any reply till the date.
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