| Address: | Tumkur, Karnataka, 572216 | | Website: | consumer complaint |
From,
Srinidhi s
My compliant is about irresponsibility of [protected]@tumkur, near ibaco ice cream center, in bangalore road. I purchased my phone on 14/6/2017 in bhadravathi model no:q4310 canvas 2 2017 chrome black. But on february on 22/02/2018 my phone isn’t charging so i took my phone to [protected]@tumkur they checked my phone and said that mcb has gone. They told that wait for one week. After one week when i visited micromax care they told your phone mother board has gone so we send your phone to bangalore again wait for one week. After one week that is on march second week they give my phone but camera isn’t working and sensor and it’s not charging even so again same day they took my phone once again on march, till may when i make a call, they received my calls and saying that wait for 2to3 days. I have been for tumkur more than 10 times from gubbi, i given my mobile 2 times they spended nearly 3 months but still my mobile is in problem.. So requesting for new mobile..
On may 7th they gave my mobile but it’s not completely repaired, flash light isn’t working and when i gave my mobile to the repair they said they said 3 months warranty will be extended but now they said that warranty will not to be extended …. I went again to the store to repair the flash light but they said to change the whole board that too of 1 week time … this is because of irresponsibility of the manager of micromax [protected]@tumkur so i am complainting on the manager of [protected]@tumkur and the worker response is too bad.. So kindly accept my complaint regarding my mobile and try to extend my warranty soon and its to be good to give me a new phone. As i am having warranty till june 14. I am not ready to wait again 3 to 2 months orelse i will be complaint to police station.
Dear manager sir,
[protected]@tumkur is one of the worst care centre even too they cant pick our calls very irresponsibility about customers problem
Thanking you sir,
Yours truly,
Srinidhi s (Complainter)
My details,
Name:srinidhis s
Phone number:[protected]
Address:srinidh. S
Bhadravathi taluk
Shivamoga distic
But i am studing in tumkur so i stayed in gubbi
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